Whereas, in login based license you need to purchase a specific number of logins for monthly usage. A community is a portal, help forum, support site for interaction between customer and employees. I am currently replacing full license users with the employee app license. Save Time. It can be a simple switch of the license AND profile. The employee app license is used specifically for internal users only. With per user licenses, you are assigning a license to each community user and they can log in as often as they would like. If you want your business to continue to grow, and enable your employees to work with ease, then Salesforce is the CRM for your business. Standard User Licenses Chatter User Licenses Communities User Licenses Service Cloud Portal User Licenses Sites and Site.com User Licenses Authenticated Website User Licenses The below mentioned… #BENEFITS OF COMMUNITIES: 1. With Communities Licenses you can build your own community, connect your customers and accelerate your partner sales, plus empower your employees. But, they do not have access to internal organizations. Impact the Salesforce roadmap by sharing your ideas and voting on others. Mobile Community license: For each partner or customer community member completing forms on a mobile device, such as a phone or tablet, in the field. User Licenses : A user license determines the baseline of features that the user can access. About Salesforce Labs. It is not really a community where you have to build a community. Communities can also be customized to use your company branding. Salesforce Labs offers free, customizable solutions built by Salesforce employees. Users who have portal licenses can access your community as long as you include them by adding the profiles or permission sets that they’re associated with to your community. Desktop license: For each employee completing forms on a desktop or laptop computer. An online community lets you easily connect digitally with people, but it comes with … You will need to clone to clone the community profile to change access settings. Community member-based license is similar to standard Salesforce internal license. Salesforce picks up (the) Slack to extend CRM’s reach into collaboration, but won’t dethrone Microsoft Teams. Additional Support: Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Several core Salesforce features keep Lira’s employee community members happy. These employees must have Salesforce licenses. Salesforce highly discourages the use of internal licenses for external use cases. Every user must have exactly one user license. The TeamViewer integration to Salesforce Service and Sales Clouds achieves this purpose by enabling all the customer engagement contact points of an organization to support customers by connecting to their device or guide them with the help of augmented reality on a purchase, on the use of the product, or in resolving an issue. Salesforce Chatter is one of the biggest assets to the community. Salesforce Communities introduces three new licenses that are intended as long-term replacements for the legacy portal licenses: Customer Community — our high-volume license; Customer Community Plus — a role-based Customer Community license, available in Spring’14; Partner Community — our “premium” license. The customer community licenses come in two flavors: per user or pooled logins. Additional Support: Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. However, a Customer Community license does not have have access to standard Salesforce Roles and Sharing while a Customer Community Plus license does. Obviously, you can use internal licenses for employee community use cases or to give your employees access to a community or portal that is external-facing. Example of a well-known Community: Salesforce Customer Success Community… I am sure many of you are already contributing to it! Is there a way for them to share a license? By creating a community platform for customers to share, you give your customers access to not only your knowledge base, but other (community members, employees and partners) thoughts.Communities can be used to share a subset of features and data from your internal Salesforce org. Enable Communities Before you begin setting up Financial Services Cloud communities, make sure that you have the proper Community Cloud user licenses. 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